Merchants Gains New Client - Los Angeles Times
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Merchants Gains New Client

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A major new client and two new lines of business promise to make 1993 a strong year for Merchants Home Delivery Service Inc., an Oxnard-based company that is the nation’s largest provider of home deliveries for furniture and appliance retailers.

Roger E. Payton, chief executive officer of the British-owned firm, expects revenues to reach $155 million in the fiscal year that will end Sept. 30. That would represent a 35% increase over the $115 million of fiscal 1992.

The new client, Montgomery Ward, joins Levitz Furniture, Sears, Roebuck & Co., Circuit City, Bloomingdale’s and other large retailers that use Merchants to deliver big-ticket items to customers.

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The Ward account alone will hike revenues 10%, Payton said.

Merchants also recently acquired Service Furniture Delivery, a Long Island City, N.Y., long-haul delivery service, and started In-Home Services, which repairs and restores furniture in homes.

“We expect the Service Furniture Delivery acquisition to take us into several new fields, including deliveries to mail-order customers,” Payton said.

Merchants Home Delivery, founded in 1970, is a unit of NFC, a British holding company. The Oxnard firm, a sister company of Allied Van Lines, has 500 employees, 75 of them at its headquarters on Latigo Avenue.

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In addition to its employees, the firm has contracts with 1,000 independent truck owner-operators who make deliveries throughout the United States and Canada. This year, Merchants will deliver more than $3.5 billion worth of goods, or 11% of all home-delivered furniture and appliances, Payton said.

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